Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Hegler

Bill Hegler

October 17, 2024

5  out of  5
rating by Bill Hegler
"Maria was a great help setting up for my discount on both trucks"
We responded:
"Hi Bill, thank you so much for the 5-star review! I'm glad to hear that Maria was able to assist you in setting up your discount for your trucks. We appreciate your trust, and look forward to continuing to help with your insurance needs! - Janice"
Profile photo of Anthony Velez

Anthony Velez

August 8, 2024

5  out of  5
rating by Anthony Velez
"Always friendly and helpful. Great job."
We responded:
"Hey Anthony! Thank you for your review! I am glad we were able to help you out, and we appreciate hearing your feedback. If you need anything going forward, give us a call or swing by the office! - Janice "
Profile photo of Dawn Hensley

Dawn Hensley

July 25, 2024

5  out of  5
rating by Dawn Hensley
"I’ve been with them for quite a while really great people to work with whenever I have an issue I can always pick up the phone and they tell me exactly what I need to do Mrs. Janice is the best she will help you in anyway possible and so will the ladies in her office!! Thanks for all y’all do!!"
We responded:
"Thank you for sharing your positive experience with us! We're thrilled to hear that our team has been helpful and accommodating whenever you've had any issues. My team and are dedicated to providing excellent service and assisting you in any way possible. We appreciate your kind words and thank you for choosing us. If you have any further questions or need assistance, please don't hesitate to reach out."
Profile photo of Katelyn

Katelyn

July 25, 2024

5  out of  5
rating by Katelyn
"Maria is the best agent she always goes above and beyond !!!"
We responded:
"Thank you for your review. We appreciate your business and we are blessed to have Maria in our office."
Profile photo of Savannah Everall

Savannah Everall

July 25, 2024

5  out of  5
rating by Savannah Everall
"Got a low monthly payment for a great plan. While being 21 and driving a V8. Definitely will continue to be a member!!"
We responded:
"Thank you for sharing your positive experience! I'm glad to hear that you were able to find a great plan with a low monthly payment, especially considering your age and the type of vehicle you drive. It's wonderful to know that you're satisfied with the service and plan to continue being a member. If you have any other questions or need further assistance, feel free to ask! Janice"
Profile photo of Jill Gainey

Jill Gainey

July 24, 2024

5  out of  5
rating by Jill Gainey
"Prompt, professional and courteous customer service! Always very helpful when I call!"
We responded:
"Thank you for the kind words, Jill! This is what our team strives for and I'm glad you had that experience. We're here to help any time you call or stop in the office. Thank you again! - Janice "
Profile photo of Ashlyn Kornblatt

Ashlyn Kornblatt

July 24, 2024

4  out of  5
rating by Ashlyn Kornblatt
"Elizabeth was super nice and informative!"
We responded:
"Thank you for your positive review! We're glad to hear that Elizabeth was both friendly and helpful in providing you with the information you needed. We strive to ensure our team members are knowledgeable and offer excellent customer service. If you have any more questions or need further assistance, feel free to reach out to us again. Janice"
Profile photo of Bryan Enfinger

Bryan Enfinger

July 23, 2024

5  out of  5
rating by Bryan Enfinger
"Great insurance service ! Very friendly staff, very knowledgeable. Mochelle is very knowledgeable in all types of insurance. Mochelle and Janice will take care of you. I've had business and personal insurance with Janis Mathis a long time and have been very pleased with their services. I highly recommend their services"
We responded:
"Hi Brian, thank you so much for your glowing review! Providing knowledgeable and friendly service is at the heart of what we do, so it's wonderful to know that we've met your expectations both for your business and personal insurance needs. Your recommendation means a lot to us, and we truly appreciate your trust and loyalty over the years. If you ever have any further questions or need assistance, please don't hesitate to reach out. We're always here to help! - Janice "
Profile photo of Jack Mcmanus JR

Jack Mcmanus JR

July 17, 2024

5  out of  5
rating by Jack Mcmanus JR
"Great Service 👍"
We responded:
"Thank you for your feedback! We're glad to hear that you had a positive experience with our service. If there's anything else we can assist you with, please don't hesitate to let us know. Janice"
Profile photo of Eric Sparks

Eric Sparks

July 17, 2024

5  out of  5
rating by Eric Sparks
"We have done business with this wonderful office for almost 15 years and wouldn't go anywhere else. We have a big family with a lot of teen drivers and rates are as reasonable as anywhere, but the service is the best anywhere. The agents are friendly, proactive about notifying us about discounts or any problems, and quick to work on anything we might need. We get auto and homeowners insurance here. If you're looking for a place to get insurance, this is top-notch!"
We responded:
"Hi Eric, thank you for you lovely feedback on our office! Big families can make finding the right plan for you much harder than it needs to be, so I am glad that we were able to give you the help you needed to make this process a little easier. If you need any further assistance or have any questions, please give us a call! - Janice"
Profile photo of Debe Bottiglier

Debe Bottiglier

July 16, 2024

5  out of  5
rating by Debe Bottiglier
"I love this agency for their helpful pleasant efficiency. It couldn't be better."
We responded:
"Thank you for taking the time to leave a review! We appreciate your feedback and are thrilled to hear that you had a positive experience with our service. We strive to provide the best service possible and it's great to know that we were able to meet your expectations. If you have any further comments or suggestions, please feel free to share them with us. We look forward to serving you again in the future!"
Profile photo of Ricky Hinson

Ricky Hinson

May 24, 2024

5  out of  5
rating by Ricky Hinson
"Maria Calzada was nothing but great to deal with. Happy, and very helpful! Glad I was able to do business with her!"
We responded:
"Thank you for the fantastic review, Ricky! We're delighted to hear that Maria provided you with such exceptional service. Her positive attitude and helpful nature are what we aim for in our team. We're glad to have had the opportunity to assist you and look forward to serving you again. If you need anything else, please feel free to reach out! - Janice"
Profile photo of Shelby Craig

Shelby Craig

May 3, 2024

5  out of  5
rating by Shelby Craig
"Maria was very helpful in helping me setup the discount plug."
We responded:
"Hi Shelby, I'm so glad to hear that Maria was able to assist you with getting a discount. If you have any more questions or need further assistance, feel free to reach out to her or our team. We're here to help! - Janice"
Profile photo of Bruce Hayes

Bruce Hayes

April 9, 2024

4  out of  5
rating by Bruce Hayes
"I am not pleased that my insurance has increased eight times since January 2022. I am considering looking to change providers. That's sad because I have been with State Farm for 65 years."
We responded:
"Bruce, we're glad to see your four-star rating! It looks like we've made a positive impression, and we're eager to learn how we may turn that four into a five-star experience for you. Your feedback is important to us as it helps us improve and continue providing top-notch service. If there’s anything specific you enjoyed or areas where you feel we could do better, please don’t hesitate to share. Thank you for choosing us and for your rating. We’re looking forward to serving you even better in the future! - Janice"
Profile photo of Kathy Faulkenberry

Kathy Faulkenberry

April 3, 2024

5  out of  5
rating by Kathy Faulkenberry
"Maria is always so sweet and helpful. She makes the whole process easier. Thank you!"
We responded:
"Kathy, we’re thrilled to hear about your fantastic experience with Maria! Making sure that your journey with us is smooth and supportive is our top priority. Maria's dedication to being both sweet and helpful truly reflects the high standard we strive for at State Farm. Thank you for taking the time to share your appreciation. We look forward to continuing to provide you with excellent service! - Janice "
Profile photo of Cathy Brasington

Cathy Brasington

April 3, 2024

5  out of  5
rating by Cathy Brasington
"Maria was very nice and helpful Thank You"
We responded:
"Thank you so much for your kind words and positive feedback! I'm glad to hear that Maria was able to provide the help you needed. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Your satisfaction is my top priority. Thank you once again for your kind words, and I hope you have a wonderful day! Best regards, Janice"
Profile photo of Rickey G. Baker Sr.

Rickey G. Baker Sr.

April 2, 2024

5  out of  5
rating by Rickey G. Baker Sr.
"I always get great service. Any issues, problems or concerns have always been resolved very quickly and satisfactorily. Highly recommend 👍😀"
We responded:
"Thank you so much for taking the time to leave such a positive review! I'm thrilled to hear that you always receive great service and that any issues or concerns you've had in the past have been resolved quickly and to your satisfaction. Providing excellent customer service is of utmost importance to us, and it's always rewarding to know that our efforts are appreciated. Your recommendation means a lot to us, and we're grateful for your support. If there's anything else we can do to further enhance your experience, please don't hesitate to let us know. We're always here to help! Thank you once again for your kind words, and we look forward to serving you again in the future. Best regards, Janice"
Profile photo of erica neal

erica neal

March 26, 2024

5  out of  5
rating by erica neal
"Alba Campos was super helpful and answered all my questions, super excited to have them as my new auto insurance provider!"
We responded:
"Thank you so much for your glowing five-star review, Erica! It’s great to hear that Alba provided you with such excellent service and answered all your questions. Welcome to the State Farm family! We're just as excited to have you as a customer. If you ever have any more questions or need assistance, don't hesitate to reach out. Here's to smooth rides and confidence on the road ahead! - Janice"
Profile photo of Cathy Madden

Cathy Madden

March 19, 2024

5  out of  5
rating by Cathy Madden
"I love my state farms agent, always willing to help. And get everything done ASAP"
We responded:
"Cathy, thank you for your review. It is a pleasure serving your auto insurance needs. As we come to the end of the year, it is good time to review your auto coverages. We are all busy now, but perhaps we can chat early in the new year. If reviewing your po0licies and discounts is something you would like for me to do, please call us at 803-283-3371 to schedule an appointment with me. Thanks again and Merry Christmas!"
Profile photo of Stephen Scantlebury

Stephen Scantlebury

March 19, 2024

5  out of  5
rating by Stephen Scantlebury
"Knowledgeable, pleasant and very helpful staff. Maria has helped me so much with both doing my auto and renters insurance. Always a good experience whenever I have to go into the office to do any business."
We responded:
"Thank you so much for your glowing review and five-star rating, Stephen! It's heartening to hear about your positive experiences with Maria and our team. We're committed to providing knowledgeable, pleasant, and helpful service, and we're thrilled to know we've succeeded in making your auto and renters insurance processes smooth and enjoyable. Your feedback is greatly appreciated and will be shared with Maria and the rest of our staff. Remember, we're here for you whenever you need us, ready to make each visit to our office a good experience. Thanks again for choosing us for your insurance needs! - Janice"
Profile photo of Eddie Mcilwain

Eddie Mcilwain

February 26, 2024

5  out of  5
rating by Eddie Mcilwain
"This agency has been great to me. Maria helped with my claim"
We responded:
"Thank you for sharing your positive experience with the agency. I'm glad to hear that Maria was able to assist you with your claim. If you need further assistance, feel free to let me know. Janice"
Profile photo of Melissa Wright

Melissa Wright

February 21, 2024

5  out of  5
rating by Melissa Wright
"I love how nice this group is and how they take the time to listen and explain my option best choice ever"
We responded:
"Thank you for your review! We're thrilled to hear that you found our team to be nice and attentive, and that they took the time to listen to your concerns and explain your options. Providing excellent customer service and ensuring that our clients feel supported is a top priority for us. We appreciate your kind words and are grateful for your trust in our agency. If you have any more questions or need assistance in the future, please don't hesitate to reach out."
Profile photo of sara shrum

sara shrum

February 14, 2024

5  out of  5
rating by sara shrum
"Maria was very helpful and nice .Got the job well done !"
We responded:
"Sara, we're delighted to hear that Maria was able to assist you effectively! We take pride in our team's dedication to providing exceptional service. Thank you for your kind words and for choosing us for your insurance needs. We're here for you whenever you need us. - Janice "
Profile photo of Janie Champion

Janie Champion

February 13, 2024

5  out of  5
rating by Janie Champion
"I can't see me going anywhere else. Everyone takes time to explain until the customer understands everything love my agent."
We responded:
"We're absolutely delighted to receive your fantastic review, Janie! It's wonderful to hear that you feel so confident in our service. Clear communication and understanding are paramount to us, and we're thrilled that you appreciate our efforts in this regard. Your loyalty means the world to us, and we're grateful for the opportunity to serve you. Here's to a continued partnership filled with excellent service! - Janice"
Profile photo of Brandy Broughton

Brandy Broughton

January 24, 2024

5  out of  5
rating by Brandy Broughton
"Maria has always been so helpful in getting me the documents that I need in a timely fashion. I'm so grateful that I was assigned to Maria as I know she will get the job done efficiently and accurately. She is professional, cares about the ones she helps, and provides the best customer service. If you have any insurance needs, I strongly recommend MARIA!"
We responded:
"Thank you for your review. Maria is a real asset for my office. We appreciate your kind words."